Request a Ride in Greater Kalamazoo

Metro offers two alternatives, besides the scheduled routes, to the Greater Kalamazoo bus route system — Metro Connect and Metro Link.

• Metro Link is a service that provides transportation to the nearest bus route for people who live outside of a bus routes service area.
• Metro Connect is a scheduled rideshare service that takes people to any desired location.

All Metro vehicles are ADA-compliant and equipped with wheelchair tie-downs and restraints. Buses are equipped with ramps, while vans are equipped with lifts.

Metro Connect riders can request to be certified for door-to-door service due to disability. If riders require additional assistance, they can be approved to travel with a personal care assistant at no additional charge.

Service animals are welcome on Metro Connect provided they are under the control of the owner for the duration of the trip.